At Resolv Global, we help businesses of all sizes scale smarter by providing access to skilled professionals across a wide range of functions, from customer support and sales to finance, tech, and healthcare. Whether you're looking to fill one role or build a full offshore team, we’ve got you covered.
The roles listed below represent our most commonly outsourced positions, but we're not limited to what's here. If you need a role that isn’t listed, we’re flexible and ready to source, train, and deploy talent tailored to your specific requirements. We work with startups, SMEs, and enterprise-level teams to build outsourced staffing solutions that truly fit your business.









At Resolv Global, we’re always building our talent network by sourcing, screening, and preparing qualified candidates ready to support your business. This page isn’t just a job board; it’s a live window into the roles we’re actively filling for our clients across customer service, sales, tech support, and more.
We want you to see the momentum. Whether you're looking to outsource soon or just exploring the talent landscape, this page shows that we’re ready when you are.

At Resolv Global, we combine smart technology with real human judgment to ensure that only the most qualified candidates advance.
Here’s how we do it:
What’s covered in the AlphaRun interview:
This enables us to:

We are actively recruiting for the following roles across multiple countries and languages. Use this as a live snapshot of Resolv Global's capabilities and scale. (Actual job openings vary by site and client needs.)
Profile: Handling customer interactions via phone, resolving queries, providing product information, and logging calls.
Channels: Voice (inbound/outbound)
Languages: English, Spanish, French, and more.
Traits: Calm under pressure, clear communicator, fast learner.
Want to apply?
Profile: Outbound calls to recover outstanding balances, handle disputes, and negotiate payment terms.
Skills: Negotiation, empathy, and financial systems.
Compliance: FTC, FDCPA-trained teams.
Want to apply?
Profile: Providing high-quality, multi-channel support across chat, email, and voice for B2B or B2C clients.
Channels: Chat, Email, and Voice.
Languages: English, French, and German.
Traits: Empathetic, problem-solver, and CRM experience.
Want to apply ?
Profile: Oversee a team of agents, manage KPIs, coach performance, and report to delivery managers.
Experience: 2+ years in call center leadership.
Tools: Performance dashboards, QA tools, workforce management
Want to apply?
Profile: First-line support for software, app, and device-related queries.
Channels: Voice + Screen share (when enabled)
Tools: Ticketing platforms, CRM, and remote access tools.
Traits: Troubleshooter, tech-savvy, and customer-first mindset.
Want to apply?
Profile: We continually expand our network across various roles in CX, sales, back office, finance, and IT.
Submit your profile to be considered for future openings.
Want to apply?
We understand that speed-to-hire, agent quality, and cultural fit are crucial, and we’ve designed our recruitment engine to deliver on these priorities.
Let us help you source, screen, and staff your offshore or nearshore team.
Looking to build an offshore or nearshore team?
Whether you're exploring outsourcing for the first time or looking to scale an existing team, Resolv Global is here to help you find the right people, quickly and reliably.
We’re not a generic BPO outsourcing vendor; we’re a bespoke global staffing partner, focused on people-first delivery, consistent quality, and operational efficiency. Our outsourced staffing solutions are tailored to your needs, built for scale, and backed by industry-leading onboarding and support.
See what outsourcing could save your business.
Quickly compare your current costs to an offshore/nearshore staffing model with our easy calculator.
We make outsourcing easy, transparent, and effective.
If you’re wondering what working with us looks like, here’s our proven process.

A 7-step journey that ensures a smooth setup from start to scale.
1. Initial contact & discovery call
2. Custom proposal and agreement
3. Planning and onboarding roadmap
4. Training and ramp-up (with your material + our soft skills module)
5. Transition and go-live
6. Ongoing quality and performance management
7. Review, feedback loops, and renewal
You’ll have direct access to your onboarding team, led by our VP of Customer Success and the Country CEO, who will update you from advertising and hiring through to go-live and performance tracking.
You’ll be involved in the recruitment journey so you get the right cultural and skill match for your team.
The Resolv Global recruitment model includes:
We’ll handle all people management, compliance, infrastructure, and HR logistics, so you don’t have to.

Reliability is at the heart of Resolv Global's operations. Our business continuity strategy is designed to keep your operations running smoothly, regardless of the challenge.
We’ve built redundancy and resilience into every layer of our infrastructure to ensure uninterrupted service delivery and data security across all client programs. Our multi-layered approach includes:
Every contingency is tested, reviewed, and refined to deliver the reliability your business deserves.
Our average annual attrition is under 3%, far below industry norms. You won’t have to worry about constant hiring, burnout, or quality dips. We invest in our people, and it shows in your results.
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