Resolv Global
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Smarter Global Staffing Solutions

Build your offshore or nearshore team with confidence.

At Resolv Global, we help businesses of all sizes scale smarter by providing access to skilled professionals across a wide range of functions, from customer support and sales to finance, tech, and healthcare. Whether you're looking to fill one role or build a full offshore team, we’ve got you covered.


The roles listed below represent our most commonly outsourced positions, but we're not limited to what's here. If you need a role that isn’t listed, we’re flexible and ready to source, train, and deploy talent tailored to your specific requirements. We work with startups, SMEs, and enterprise-level teams to build outsourced staffing solutions that truly fit your business.

Start Building Your Offshore Team

Explore Our Most In-Demand Outsourced Roles

Image of agent on a call behind a dark background, showing Resolv Global's customer support roles.
Social Media graphic behind dark background, showing Resolv Global's Sales & Marketing support roles
Image of bank cards and money behind dark background illustrating Resolv Global's collection roles.
An agent on a call, taking notes, showing Resolv Global's back office & admin support roles.
Accountant working on a calculator, illustrating Resolv Global's finance & accounting roles.
Close-up of code on laptop, illustrating Resolv Global's IT, Tech & Engineering roles.
Close-up of gavel behind dark background, symbolizing Resolv Global's legal & compliance roles.
Close-up of medical documents and equipment, showing Resolv Global's Healthcare & Wellness roles.

Career Box – Global Talent, Always On

Digital globe over tablet showing global recruitment, talent, and outsourcing at Resolv Global.

Smart Recruitment. Real Talent. Global Reach.

At Resolv Global, we’re always building our talent network by sourcing, screening, and preparing qualified candidates ready to support your business. This page isn’t just a job board; it’s a live window into the roles we’re actively filling for our clients across customer service, sales, tech support, and more.


We want you to see the momentum. Whether you're looking to outsource soon or just exploring the talent landscape, this page shows that we’re ready when you are.

Woman at desk waving at laptop with AI icons, illustrating Resolv Global’s AR candidate screening.

Using Global Best Practices in Recruitment

At Resolv Global, we combine smart technology with real human judgment to ensure that only the most qualified candidates advance.


Here’s how we do it: 

  • AI + AR Video Interview Technology - Alpharun 
  • All short-listed applicants complete a self-guided, automated interview using our augmented reality screening tool. This ensures speed, accuracy, and role-fit before a recruiter even picks up the phone.


What’s covered in the AlphaRun interview: 

  • “Tell us about yourself” 
  • Language fluency and reading a short script 
  • Voice clarity and accent profiling 
  • Any final questions or comments from the candidate 


This enables us to: 

  • Screen 3x more candidates in less time 
  • Match applicants to jobs with greater accuracy 
  • Prioritize language skills, professionalism, and presentation

Diverse candidates in office, smiling, showing Resolv Global’s global recruitment and open roles.

Open Roles & Talent Pools

We are actively recruiting for the following roles across multiple countries and languages. Use this as a live snapshot of Resolv Global's capabilities and scale. (Actual job openings vary by site and client needs.)

See How We Can Partner for Success

We Are Currently Recruiting for 34 Roles Across 4 Countries

We Are Currently Recruiting for 34 Roles Across 4 Countries

We Are Currently Recruiting for 34 Roles Across 4 Countries

We Are Currently Recruiting for 34 Roles Across 4 Countries

We Are Currently Recruiting for 34 Roles Across 4 Countries

We Are Currently Recruiting for 34 Roles Across 4 Countries

Jobs Available

Call Center Agent (Inbound/Outbound)

Call Center Agent (Inbound/Outbound)

Call Center Agent (Inbound/Outbound)

Profile: Handling customer interactions via phone, resolving queries, providing product information, and logging calls.  


Channels: Voice (inbound/outbound)  


Languages: English, Spanish, French, and more.


Traits: Calm under pressure, clear communicator, fast learner.


Want to apply?

Submit Your Profile

Collections Agent

Call Center Agent (Inbound/Outbound)

Call Center Agent (Inbound/Outbound)

Profile: Outbound calls to recover outstanding balances, handle disputes, and negotiate payment terms. 


Skills: Negotiation, empathy, and financial systems.


Compliance: FTC, FDCPA-trained teams.


Want to apply?

Submit Your Profile

Customer Service Agent

Call Center Agent (Inbound/Outbound)

Customer Service Agent

Profile: Providing high-quality, multi-channel support across chat, email, and voice for B2B or B2C clients. 


Channels: Chat, Email, and Voice.


Languages: English, French, and German. 


Traits: Empathetic, problem-solver, and CRM experience.


Want to apply ?

Submit Your Profile

Team Leader/Supervisor

Technical Support Representative

Customer Service Agent

Profile: Oversee a team of agents, manage KPIs, coach performance, and report to delivery managers. 


Experience: 2+ years in call center leadership.


Tools: Performance dashboards, QA tools, workforce management 


Want to apply?

Submit Your Profile

Technical Support Representative

Technical Support Representative

Technical Support Representative

Profile: First-line support for software, app, and device-related queries. 


Channels: Voice + Screen share (when enabled)  


Tools: Ticketing platforms, CRM, and remote access tools.


Traits: Troubleshooter, tech-savvy, and customer-first mindset.


Want to apply?

Submit Your Profile

Talent Pool – General Roles

Technical Support Representative

Technical Support Representative

Profile: We continually expand our network across various roles in CX, sales, back office, finance, and IT. 


Submit your profile to be considered for future openings. 


Want to apply?

Submit Your Profile

Why This Matters to Our Clients

The Career Box isn’t just for candidates; it’s designed to give you, as a potential client:

  • Proof that we’re actively recruiting year-round.
  • Confidence that we have access to talent across key roles.
  • Visibility into the types of positions we routinely fill.
  • Assurance that we use world-class tools and processes to match the right people to the right roles.


We understand that speed-to-hire, agent quality, and cultural fit are crucial, and we’ve designed our recruitment engine to deliver on these priorities.

Want to Build Your Own Team?

Let us help you source, screen, and staff your offshore or nearshore team.

Book A Free Discovery Call

Find Me a Resource

Looking to build an offshore or nearshore team?


Whether you're exploring outsourcing for the first time or looking to scale an existing team, Resolv Global is here to help you find the right people, quickly and reliably.


We’re not a generic BPO outsourcing vendor; we’re a bespoke global staffing partner, focused on people-first delivery, consistent quality, and operational efficiency. Our outsourced staffing solutions are tailored to your needs, built for scale, and backed by industry-leading onboarding and support.

Cost-Saving Calculator (Coming Soon)

See what outsourcing could save your business.


Quickly compare your current costs to an offshore/nearshore staffing model with our easy calculator.

Let’s Calculate Your Savings Together

What to Expect with Resolv Global

We make outsourcing easy, transparent, and effective.

If you’re wondering what working with us looks like, here’s our proven process.

7-step client onboarding process flow chart showing stages from initial contact to review & renewal.

1. Client Onboarding

A 7-step journey that ensures a smooth setup from start to scale.


1. Initial contact & discovery call

2. Custom proposal and agreement

3. Planning and onboarding roadmap

4. Training and ramp-up (with your material + our soft skills module)

5. Transition and go-live

6. Ongoing quality and performance management

7. Review, feedback loops, and renewal


You’ll have direct access to your onboarding team, led by our VP of Customer Success and the Country CEO, who will update you from advertising and hiring through to go-live and performance tracking.

2. Hands-On Recruitment & Staffing

You’ll be involved in the recruitment journey so you get the right cultural and skill match for your team.


The Resolv Global recruitment model includes:

  • Role sourcing and advertising
  • CV shortlisting and interviews
  • Onboarding and nesting
  • Agent training (including your materials and our cultural readiness modules)
  • Ongoing QA and retraining as needed


We’ll handle all people management, compliance, infrastructure, and HR logistics, so you don’t have to.

4-quadrant graphic showing Resolv Global’s business continuity and resilience model.

3. Business Continuity & Resilience

Reliability is at the heart of Resolv Global's operations. Our business continuity strategy is designed to keep your operations running smoothly, regardless of the challenge.


We’ve built redundancy and resilience into every layer of our infrastructure to ensure uninterrupted service delivery and data security across all client programs. Our multi-layered approach includes:


  • Power continuity through UPS systems, solar integration, and backup generators to maintain seamless operation during outages.
  • Internet redundancy with multiple ISPs, secure VPN tunnels, and off-site data backups to maintain uptime and protect information.
  • Physical security supported by access control, biometric systems, and 24/7 CCTV surveillance for safe, compliant operations.
  • Employee safety & readiness through regular drills, risk mapping, and workplace safety protocols to protect our most valuable asset: our people.
     

Every contingency is tested, reviewed, and refined to deliver the reliability your business deserves.

4. Low Attrition, High Retention

Our average annual attrition is under 3%, far below industry norms. You won’t have to worry about constant hiring, burnout, or quality dips. We invest in our people, and it shows in your results.

Ready to Get Started?

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