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Privacy. Transparency. Trust.

Resolv Privacy Policy

Effective Date: 01 August 2026

Your Privacy Matters

At Resolv, protecting your privacy and personal information is fundamental to how we do business. We are committed to handling your data responsibly, transparently, and securely while providing exceptional customer experiences across our global delivery network.

This Privacy Policy explains how we collect, use, disclose and safeguard your information when you visit our website or interact with our services.

Who We Are

Resolv is a global provider of customer experience, revenue operations, workforce solutions, healthcare support, AI services and back-office outsourcing.

Our website:

https://www.resolv.global

If you have any questions regarding this Privacy Policy or your personal information, please contact:

Email: eugene@resolv.global

Information We Collect

We may collect information when you:

  • Submit a contact form
  • Book a strategy session
  • Download resources
  • Subscribe to communications
  • Apply for employment opportunities
  • Interact with our website

Information may include:

  • Full name
  • Company name
  • Job title
  • Business email address
  • Telephone number
  • Country or region
  • Service interests
  • Any information voluntarily submitted in enquiry forms

We also automatically collect technical information such as:

  • IP address
  • Browser type
  • Device information
  • Operating system
  • Pages visited
  • Time spent on pages
  • Referral URLs
  • Cookie preferences

How We Use Your Information

We use your information to:

  • Respond to enquiries
  • Arrange consultations
  • Deliver requested information
  • Improve our website and services
  • Understand visitor behaviour
  • Provide customer support
  • Communicate relevant business updates
  • Maintain website security
  • Comply with legal obligations

We will never sell your personal information.

Contact Forms

When you submit a contact form, we collect the information you provide so that our team can respond to your enquiry.

This information is only used for customer service, sales enquiries and relationship management.

Cookies

Our website uses cookies to:

  • Improve website functionality
  • Remember preferences
  • Analyse website performance
  • Measure visitor engagement
  • Support security features

You may disable cookies within your browser settings at any time.

Analytics

We may use analytics platforms including:

  • Google Analytics
  • Microsoft Clarity
  • Google Search Console

These services help us understand how visitors interact with our website so we can improve user experience.

Analytics providers collect anonymous information only.

Third-Party Services

To deliver our services, we may share limited information with trusted providers such as:

  • Microsoft
  • HubSpot
  • Google
  • Cloud hosting providers
  • CRM platforms
  • Email delivery providers

These providers process information only for authorised business purposes and are required to maintain appropriate security standards.

International Data Transfers

As a global organisation with operations across multiple countries, your information may be processed in locations outside your country of residence.

Where data is transferred internationally, we ensure appropriate safeguards are in place to protect your information.

Data Retention

We retain personal information only for as long as necessary to:

  • Respond to enquiries
  • Maintain business relationships
  • Meet legal obligations
  • Resolve disputes
  • Improve our services

When information is no longer required, it is securely deleted or anonymised.

How We Protect Your Information

We implement appropriate technical and organisational safeguards including:

  • Encryption
  • Secure hosting environments
  • Access controls
  • Multi-factor authentication
  • Continuous monitoring
  • Employee confidentiality obligations
  • Security awareness training

Despite these safeguards, no internet transmission can ever be guaranteed to be completely secure.

Your Rights

Depending on your location, you may have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion of your information
  • Withdraw consent
  • Restrict processing
  • Object to certain processing activities
  • Request data portability

To exercise these rights, please contact us using the details below.

Children's Privacy

Our website is intended for business professionals and is not directed toward children under the age of 16.

We do not knowingly collect personal information from children.

Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in legislation, technology or our business practices.

The latest version will always be published on this page.

Contact Us

For any privacy-related enquiries, requests or concerns, please contact:

Resolv

📧 eugene@resolv.global

🌐 resolv.global

QUESTIONS ABOUT YOUR DATA?

Our team is here to help.