Resolv Global
Resolv Global
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    • Home
    • About Us
    • Services
    • Locations
    • Staffing
    • News
    • Contact Us
  • Home
  • About Us
  • Services
  • Locations
  • Staffing
  • News
  • Contact Us

Services That Keep Your Business Moving

From customer service to collections, sales to technical support, our global BPO team delivers the right people, in the right place, with the right skills.

Customer Experience & Multichannel Support

Seamless support across every channel, anytime, anywhere.

Delivering exceptional customer experiences across voice, chat, email, and social media, the Resolv Global team is trained to handle all customer interactions efficiently and professionally. We ensure high-quality service that increases satisfaction, loyalty, and retention 24/7, in 18+ languages. 


Helping you deliver fast, friendly, and reliable customer service across all channels.

What We Do

  • Answer customer calls, chats, and emails quickly and professionally
  • Support customers on social media
  • Manage product warranties and service requests
  • Help customers with purchases or account questions

Services

  • Inbound & outbound customer service (phone, chat, email)
  • Warranty support
  • Inbound sales support
  • Social media customer support

Find Your Ideal Location

Sales Enablement & Lead Generation

Back Office & Administrative Support

Back Office & Administrative Support

“Fuelling growth with qualified leads and appointment-setting precision.”


Our lead generation and sales enablement services are designed to connect you with the right prospects. From B2B to B2C, we deliver targeted outbound lead generation, set appointments, and drive sales conversions, all with a focus on growth and building lasting relationships.


At Resolv Global, we help you find new customers, book meetings, and grow your revenue.


What We Do:

  • Find leads that are a good match for your business
  • Book sales calls or appointments
  • Sell your product to interested customers (B2C & B2B)


Services:

  • Outbound lead generation (e.g., for universities or SaaS)
  • Appointment setting
  • B2C subscription sales

Back Office & Administrative Support

Back Office & Administrative Support

Back Office & Administrative Support

“Streamline your operations with dedicated back-office support experts.”


Our back-office services cover everything from administrative support to data management and quality assessments, helping you increase operational efficiency. We specialize in various industries, including property management and healthcare, to ensure smooth business operations from behind the scenes.


At Resolv Global, we handle the busy work so your team can focus on what matters.


What We Do:

  • Organize and enter data
  • Help manage property admin
  • Track service quality through surveys and reports


Services:

  • General admin and back-office support
  • Property management assistance
  • Customer surveys and quality control reports
  • QA, medical billing and coding, and legal process outsourcing

Financial Services & Collections

Financial Services & Collections

Financial Services & Collections

“Recover revenue and ensure compliance with trusted financial services.”


At Resolv Global, we provide specialized support in debt collections and KYC compliance, offering businesses the ability to manage financial processes with ease. Our experienced team handles everything from debt recovery to regulatory checks, ensuring full compliance while maintaining professionalism at every step.


We help you recover unpaid bills and stay compliant with identity checks.


What We Do:

  • Call and follow up on unpaid accounts (collections)
  • Verify customer identity and documents (KYC)


Services:

  • Debt collections
  • KYC (Know Your Customer) support

Technical Support Services

Financial Services & Collections

Financial Services & Collections

“Resolving technical issues fast, keeping your systems running smoothly.”


Resolv Global's first-line technical support ensures your customers receive prompt, expert assistance with any tech issues. With a focus on speed and efficiency, our team resolves issues quickly to minimize downtime and enhance the user experience, keeping your systems and your customers happy.


We help your customers fix tech problems fast, with friendly, trained support staff.


What We Do:

  • Troubleshoot and fix simple tech issues
  • Provide support for software, logins, devices, and more


Services:

  • First-line technical support

Looking for Something Custom?

We offer more BPO services than listed here. 

If your needs are more unique, let’s talk and build a solution that works for your business.

Book a Free Call

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