Become Part of our Global Broker Network. Learn more
WORKFORCE POD™

The right people.

Deployed at scale.

An intelligent workforce ecosystem that sources, deploys, and optimizes high-performance teams that drive outcomes.

DeployRapid deployment in as fast as 30 days.
ManageReal-time management and collaboration.
OptimizeData-driven insights for peak performance.
DevelopContinuous training and upskilling.
OnboardSeamless, compliant onboarding.
ScreenIntelligent screening and assessment.
SourceAI-powered talent sourcing.
WORKFORCE FOCUSED. PERFORMANCE DRIVEN.

High-performance teams that create measurable impact.

BUILT TO DELIVER

A proven process. People-first. Performance-driven.

01. Source

AI identifies the best talent globally.

02. Screen

Skills, culture and potential validated.

03. Onboard

Streamlined, compliant and people-first.

04. Deploy

Rapidly deploy teams that hit the ground running.

05. Manage

Real-time visibility and collaboration.

06. Optimize

Continuous insights drive better outcomes.

AI MATHCING ENGINE

We use AI. You get the perfect match.

Our proprietary AI evaluates thousands of data points to match the perfect talent to your requirements – every time.

GLOBAL TALENT NETWORK

Access the world. We'll handle the rest.

Our global network gives you access to highly skilled professionals, across locations, time zones and industries – ready to deliver.

WORKFORCE
POD
CanadaToronto
USANew York
EnglandLondon
Albania
Uzbekistan
PhilippinesDagupan
IndiaMumbai
KenyaNairobi
South AfricaDurban, Cape Town
EgyptCairo
ColombiaBarranquilla

THE 30 DAY DEPLOYMENT JOURNEY

From Strategy to go-live. In as fast as 30 days.

Day 1
Discover & Strategy

We understand your goals, challenges and requirements.

Day 5
Talent Sourcing

AI-powered sourcing and candidate identification.

Day 10
Screen & Interview

Assessment, interviews and shortlist presentation.

Day 15
Onboarding & Setup

Documentation, tools and environment preparation.

Day 20
Training & Enablement

Role-specific training and skill enablement.

Day 30
Go Live

Your high-performing team is live and delivering.

THE WORKFORCE ECOSYSTEM

A complete workforce solution - powered by people and technology.

Everything you need to build, deploy and manage high-performing teams that scale with your business.

Talent AcquisitionAI-powered sourcing from our global talent network.
Screening & AssessmentSkills testing, background checks and validation.
OnboardingStreamlined onboarding for speed and compliance.
Workforce ManagementReal-time scheduling, WFM and capacity planning.
WORKFORCE
ENGINE
Performance ManagementKPIs, coaching and real-time performance insights.
Learning & DevelopmentContinuous training and career development.
Quality AssuranceMonitoring, QA and continuous improvement.
Retention & EngagementPrograms that keep your teams engaged and growing.

Ready to build a workforce that performs?

Let's build high-performing teams that drive measurable impact for your business.

GLOBAL DELIVERY. LOCAL EXPERTISE

Where We Operate

Our global footprint allows us to deliver 24/7 operations with the right talent, technology, and cultural alignment in every location.

Global Locations Map
Mexico
Colombia
Kenya
Albania
Egypt
USA
Canada
England
South-Africa
Uzbekistan
India
Philippines

BUILT AROUND SPECIALIZED OPERATIONAL PODS

The Right Expertise for your Objectives

CX POD™

Customer Experience
Deliver exceptional customer experiences across voice, chat, email, social and emerging channels.
Learn More

REVENUE POD™

Revenue Recovery
Improve collections performance through intelligent engagement and compliance.
Learn More

WORKFORCE POD™

Global Workforce
Build high-performing teams faster with global scale and local expertise.
Learn More

Healthcare POD™

Healthcare Operations
Specialized healthcare support built for providers, payers and revenue cycle operations.
Learn More

SALES POD™

Sales Growth
Accelerate pipeline growth through AI-powered sales operations and lead management.
Learn More

AI POD™

AI-Powered Operations
Embed artificial intelligence across every workflow to automate, optimize and accelerate performance.
Learn More

Frequently Asked Questions

A Workforce Pod is a dedicated team of skilled professionals built specifically for your business. Whether you need customer support, back-office operations, administrative services, or specialist resources, Workforce Pods provide scalable talent backed by the Resolv Operating System™- combining people, processes, technology, and performance management into one seamless solution.

Most Workforce Pods can be operational within 30 days. Thanks to our global recruitment capabilities, structured onboarding process, and proven operational framework, businesses can scale quickly without the lengthy hiring cycles associated with traditional recruitment.

Workforce Pods can be tailored to almost any operational function, including:

  • Customer Service Representatives
  • Technical Support Specialists
  • Administrative Support
  • Data Entry & Processing
  • Back-Office Operations
  • Sales Support
  • Revenue Operations
  • Workforce Administration
  • Industry-Specific Specialists

Every Pod is built around your business objectives, processes, and customer requirements.

Yes. Workforce Pods are designed to grow alongside your business. Whether you’re expanding into new markets, launching new products, managing seasonal demand, or supporting rapid growth, additional team members can be added quickly without disrupting your existing operation.

Every Workforce Pod is supported by the Resolv Operating System™, which includes structured recruitment, comprehensive onboarding, continuous training, performance management, quality assurance, AI-powered insights, and ongoing coaching. This ensures every team member consistently delivers high-quality results while aligning with your brand and operational standards.

Absolutely. Workforce Pods work within your existing technology environment, including CRMs, help desk platforms, communication tools, ERP systems, and workflow applications. Rather than changing how you operate, we integrate seamlessly into your business and enhance your existing processes.

Workforce Pods support organizations across a wide range of industries, including:

  • Healthcare
  • Financial Services
  • Retail & E-commerce
  • Technology & SaaS
  • Insurance
  • Logistics
  • Telecommunications
  • Professional Services

Each Pod is customized to meet the specific operational, compliance, and customer experience requirements of your industry.

Traditional outsourcing often focuses on providing headcount.

Resolv delivers something far more valuable.

Every Workforce Pod combines People, Process, Technology, Intelligence, Performance, and Scale into one integrated operating model. Instead of simply filling roles, we build high-performing operational teams that improve productivity, enhance customer experience, reduce operational complexity, and scale with your business as it grows.